Natural Mystic Surf Retreat

Cancellation & Refund Policy

All retreat payments are subject to the cancellation policy below. By submitting a deposit or payment, you agree to these terms.

Deposits
All deposits are non-refundable. Deposits are required to reserve your space and remove that space from availability. Because of the small group size and advance planning required, we cannot offer refunds on deposits for any reason, including travel delays, illness, personal emergencies, or changes in travel plans.

Final Payments
The remaining balance is due no later than 30 days before the retreat start date.

Cancellations 60+ Days Before Retreat
Payments made beyond the deposit may be transferred to a future retreat date within 12 months, subject to availability. Deposits remain non-refundable.

Cancellations 30–59 Days Before Retreat
50% of the total retreat cost (excluding deposit) may be transferred to a future retreat within 12 months. The remaining 50% is non-refundable.

Cancellations Less Than 30 Days Before Retreat
All payments are non-refundable and non-transferable.

No Shows / Late Arrivals / Early Departures
No refunds or credits will be issued for no shows, late arrivals, missed activities, or early departures.

Trip Cancellation / Travel Insurance
We strongly recommend that all guests purchase travel insurance that covers trip cancellation, trip interruption, medical expenses, and emergency evacuation.

Retreat Changes or Cancellations by Natural Mystic
If a retreat must be canceled due to unforeseen circumstances, safety concerns, weather events, or events outside of our control, guests will receive a full credit toward a future retreat date. If Natural Mystic must cancel a retreat and cannot reschedule, payments will be refunded, excluding any non-recoverable expenses already incurred on behalf of the guest.

Force Majeure
Natural Mystic is not responsible for cancellations, delays, or changes caused by events beyond our control, including but not limited to weather, ocean conditions, natural disasters, government actions, travel restrictions, illness outbreaks, transportation disruptions, or other unforeseen events.